AI Assistants
AI assistants that know your company inside out
Not internet chatbots. Assistants trained on your documentation, procedures and data — integrated with your systems and running in your infrastructure.
Capabilities
What we build
Model fine-tuning
We fine-tune the model on your data: docs, tickets, conversation history, expert knowledge. The assistant speaks your company's language.
RAG on company documents
The assistant draws answers from a live knowledge base. New document = new knowledge instantly. Always cites sources.
System integrations
ERP, CRM, ITSM, helpdesk, intranet. The assistant doesn't just answer — it acts: opens tickets, fetches data, updates records.
Multi-step agents
Complex processes split into steps with verification and intermediate decisions. Human-in-the-loop where it matters.
Voice AI
Voice assistants for contact centres, reception, hotlines. Low handling cost, high call quality.
Industry guardrails
Safety rules tailored to regulations: medical secrecy, GDPR, financial supervision, compliance. The model knows what it cannot say.
Use cases
Where they shine
- 01
Customer support assistant
Answers 24/7 in the company's voice, escalates only hard cases.
- 02
Medical assistant
Administrative support for staff, documentation analysis.
- 03
Legal assistant
Precedent search, document drafting, contract analysis.
- 04
Sales assistant
Client briefs, meeting summaries, follow-ups.
Process
How rollout works
- 01
Audit
We map processes, data and regulatory constraints. We pick the use case with the highest ROI.
- 02
PoC
Working prototype in 3–6 weeks, on real data in a secure environment.
- 03
Rollout
System integrations, fine-tuning, guardrails, on-premise or private EU cloud deployment.
- 04
Team training
We train users and admins. We hand over full documentation.
- 05
Evolution
Recurring model updates, new features, quality and cost monitoring.
Let's talk about your AI rollout
30 minutes with our team. No sales pitch — a concrete assessment of where AI will actually cut your costs and what's feasible in your environment.
Book a call